I really disappointed shopping in Tetap Jaya Elektronik, the sales was so annoying. The store is located on Jl. Dewi Sartika Ruko Blok A No.1 Depok. Like usual, before i buy something, i always ask uncle google about the specification & the price,. At first i’m interested in buying LG V222RLT/LG V222RV the price is only Rp2.537.000. At the store, I found out that the handle of the refrige weren’t so nice, kind of very plastic, when I gave a little push on it, it’s sounds “kreket…kreket…” (that’s the reason I dont do online shopping very often, because I cant see and touch the product directly; sometimes the color is not similar with the picture on the internet, the material is not like I expected, or the size is not as small as it looked on the website, etc), however V222RLT has a good feature for what it’s worth and also it’s LG’s new model. The sales said it costs only Rp2.500.000 wow! it’s cheaper than the price on the internet. So I was about to buy it right away.
But then, the sales started to tell something bad about LG products, compared to Toshiba Glacio GN K242 (non Platinum Deodorizer), he said the K242 is cost Rp2.650.000 well, all I know is Toshiba’s product is more expensive than LG, so I wasn’t suspicious that he marked up the price. K242 ice tray is not the twist one like LG has, buy the sales said “the twist ice tray technology can be broken easily, it only last for few months coz it’s so fragile, if it’s broken you will have to do it manually either, so the manual one is better, you can take it off and fill the freezer with something else if you dont want to make some ice blocks” sounds make sense to me. But I think the interior of K242 is not as classy as V222RLT, but the sales keep pushing to buy Glacio when I asked him “what is it use for?” (pointing at the inside part of V222RLT at the center which range from the top tray to the bottom tray), the sales said “it’s just a lamp” however it’s the lamp and also the platinum deodorizer with vit + technologies.
When I want to get some information about GN K242 from my mobile, the signal was bi*ching, so started asked about GN K242 product to the salesman, “is it a new model?”, he said “yes, of course it’s new model this one is glossy anti-scratch blah blah blah”, and then I asked again, “does it has the same capacity as V222RLT?” he answered “yes, it’s the same, the LG is a little bit taller, but the Toshiba is deeper, but it’s the same capacity. You can only put few bottles on V222RLT, but you can put more on GN K242 because it can be folded (he showed me that the tray under the egg’s tray is foldable) besides, LG voltage is above 100 Watt, while Glacio is only need 70 Watt”. Then I asked him again “will it be cold enough with power consumption only 70 Watt?”, then he gave me that sneer and said “it’s called refridge mam, the cold temperature is just the same with the any other ones with higher voltage”, and I was like ‘well, ok then’.
Hmmm GN K242 started sounds promising, so I decided to buy the Glacio instead of the LG, final offer costs Rp2.550.000 (tadinya gw nawar 2,5jt tp salesnya blg 2,6 trus krn bokap dah ga betah lama2, bokap naikin jd Rp 2.55 jt sambil mau pergi gitu, trus salesnya blg “masa cuma 50rb aja ga jadi?”, biasanya yang kaya gitu pasti gw sahutin “yaah sendirinya masa cuma gara2 50 ribu jd ngga dapet 2,5 juta, klo saya sih bisa cari ditempat lain” tp dilarang ama bokap krn lagi puasa, bokap dah tau gw paling benci dgr kalimat itu, akhirnya gw ama bokap mutusin utk pergi, tp salesnya teriak “yawda deh pak, buat langganan aja” Huh! typical! *eyes rollback*).
BUT when I read the manual of GN K242 AT HOME (well, that means the refridge has been sent to my house), I found out some facts: FIRST, it was 2006 product, SECONDLY the capacity is only 170 lt (compared to V222RLT which 205 lt), aaaand what makes me SUPER FURIOUS is “IT’S NOT THE PD SERIES!!!!” Shoot! I’ve been deceived. Yes they put “Platinum Deodorizer” sticker on the refridge but with notification “berlaku untuk tipe tertentu”, and that can fool the customer who havent seen the guarantee card, coz the guarantee card said the type was GN K242 not GN K242PD.
Actually, before the refridge sent to my house, i made a phone call to make sure it is GN K242PD series, the sales said yes it’s the PD series (yet, another lies), so I was kinda relief, because after I googling again, the GN K242 series is only Rp2.427.000 and the GN K242PD costs Rp2.527.000 (at least if it’s the PD series the cost difference isnt too significant), but apparently it’s not the PD series. Huff I should’ve be more careful and more strict with my own choice, so I would not get affected by the sweet-talk of the salesman. Well, i found the sales was kind of tricky, when I asked him about the price of AC LG Hercules 1Pk, he said it costs Rp3.400.000, well I bought it few weeks ago and it only costs Rp3.050.000 (including the cost for taking off my old AC and set the new one).
The refrige took a veeeery long time to finally get cold, it took over a night, I thought they gave me a broken one (because physically, the handle is a bit peeled off), but the book said it needs 9 to 14 hours to get it cold (I assumed it’s because the power consumption is low voltage, so it takes time to get cold at the first time it’s being plugged in), well that brings me some relief, but I’m still curious about LG’s power consumption, then I found out that LG power consumption is below 100 Watt, well here comes another lies from the salesman.
I remember when they came to my house, i saw there are some 2-doors-refridges that they about to send out on the pick up truck, and they’re ALL GN K242 products, hooray!!! Maybe Tetap Jaya Elektronik wanted to sold out the GN K242 products, without giving any discount like any other stores usually do (macem cuci gudang gitu). I have to admit, it was pretty smart selling method though, smart enough to fool the customers in filthy way of course. For Tetap Jaya Elektronik, surely you wont maintain their “Glory” by tricking your customers like that, coz people like me WOULD LOVE to share my bad experience shopping at your store. Today I’m still pissed off, so i called the sales and said, “this is not the PD series like you mentioned before, can I get the PD one?”, he said, “well it’s exactly the same with the one on the display, you cant change what you’ve bought”, then I said, “then the price is should be Rp2.400.000” i guess i was just wasting my time talking to him. So i hung up the phone
After all, it’s all my own fault actually, for being inconsistent, so I got deceived by the sales SMART explanation T_T. About the product itself, the Glacio GN K242 is okay, just feel annoyed coz I bought it overpriced, well apparently no one is smart enough to do what-so-called a BLIND SHOPPING, i mean the sales can be very tricky sometimes, so be careful.
Here’s some tips when we go shopping on electronic stores:
1. Get the information & The Price of the product you wanna buy so you dont have to ask anything to the salesman
2. Get also some alternatives products info, just in case the store doesnt provide the type that you wanted
3. As soon as you get there, mention the type you want to buy and ask the price (usually if we mention the type, the sales will assumed we’ve already know the market price for that stuff, so they wouldnt give you high-marked-up price). Do not spend too much time there, ask what you need, make negotiation, then decided whether you wanna buy it or not, do not let the salesman offer you any other product, coz what they say could be mesmerizing.
4. DO NOT buy any stuff if the sales said “masa cuma 50 ribu aja ga jadi?” that kind of sentence is used to harass our ego as a human, it was like; “hey, you’re so stingy why it is so hard for you to spend a Rp50.000 for the thing you want to buy?” logikanya kan “hey i can get it somewhere else, and if the price is just the same or even much more expensive, I’ll but it, at least i didnt buy it from you!!!!”
Ternyata masih mw murka rasanya nginget tu sales yg nyebelin, huff *tarik napaass… buaangg*
sudah
Maap saya jd emosi jiwa ^_____^!
Hope this information can be useful. Well, happy shopping guys ^^
August 15, 2010
Categories: Information . . Author: tya-tya . Comments: Leave a Comment